IT recruitment agency MindHunt connects companies and IT professionals
Application Support Engineer
Software for investment companies, including leading Wall Street firms
Kyiv, near Pecherskaya station (15a Leiptsyzka St.)
- Competitive compensation with an annual review, annual performance-based bonus
- Medical insurance, life insurance
- 32 day-offs per year, 15 sick leave days
- English language school, Udemy courses, certification reimbursement
- Corporate events and team buildings
- PE accounting support
- Remote work for the period of quarantine (but you can work from the Kyiv office if you want).
- After quarantine, you can visit the office 1-2 times per month. This means that we review candidates from different regions of Ukraine.
- Provides exceptional support while demonstrating problem-solving skills and excellent customer service.
- Collaborates with cross-functional team members (Developers, Implementation Specialists, Customer Success Managers, etc.) to enhance our product and services
- Regularly performs triage and can quickly troubleshoot and resolve surface-level problems for any client.
- Has in-depth knowledge for some highly-customized clients and most Credit modules. Can perform advanced and thorough troubleshooting to find and solve complex issues.
- Has advanced soft skills and is able to engage in a polite, professional, and timely manner with difficult clients to explain in-depth issues and resolutions.
- Works independently and acts as a senior technical resource and point of contact for escalation within the support team as a whole.
- A degree from a leading four-year university
- Well-rounded personality
- Excellent problem-solving abilities
- Someone who thrives in a team environment
- Ability to manage competing priorities
- Enthusiasm for technology and finance
- Advanced SQL Server T-SQL skills and database administration experience, including an in-depth understanding of
- Join types, Sub Queries, Functions, Stored Procedures, Optimization, and other advanced SQL concepts
Significant experience with XML/XPath/XSLT technologies
Why is this professional opportunity an excellent career step for you?
- Working with 80+ development professionals in Kyiv office and 500+ employees around the world
- You will work in a stable and successful international PRODUCT development company which has 400+ clients over the world, including famous private equity funds, family offices, brokers, real estate companies
- Сompetitive compensation with an annual review, annual bonus based on personal performance and medical insurance
- You will work in a comfortable office (remote work for the period of quarantine)
- You will not worry about stability in your life because you will have a stable and long-term job
- You will easily go to the office because it is close to metro Pecherskaya
- You will practice and improve your English because you will work together with colleagues from the USA
- English courses